Church leaders may consult with LDS Family Services staff to better understand the social and emotional needs and challenges of their members and to determine what resources and services are available. Church leaders should first contact their local LDS Family Services office before referring members for counseling. If a local office is not available, leaders may call the 24-Hour Welfare Help Line at 1-855-537-4357.
If a bishop or stake president becomes aware of or suspects the possibility of abuse, he should immediately call the Church's abuse help line at 1-800-453-3860, ext. 2-1911 (see Handbook 1: Stake Presidents and Bishops , 17.3.2).
All consultation specialists are licensed mental health professionals who can assist with a wide array of mental health challenges faced by members.
Help in Accessing Community Resources
When LDS Family Services is unable to provide the counseling services needed, local office personnel can help Church leaders identify and access other appropriate community resources.
Emergency Mental Health
LDS Family Services provides specialized services following a disaster or critical incident at the request of, and in consultation with, Church leaders. Services may include consultation and assessment, crisis intervention and counseling, and resource development and referral. All services are designed to build emotional self-reliance in those affected by the disaster or critical incident.